TD₿: Bitcoin's Price Explained (a short video) by Michael Saylor
TL;DR: Michael Saylor explains how unit bias and the lack of understanding money has lead people to believing assets are in a constant bull market.
Hey Bitcoiners,
Take a few minutes to watch and listen to the GigaChad, Michael Saylor, offer his take on the Bitcoin price — taken from his appearance on Robert Breedlove’s What Is Money show.
Enjoy!
Tick tock next block,
Cory Klippsten
Sign up for Swan and receive $10 in free bitcoin today.
Get Swan Premium for Free for A Year.
We’re giving away a year of free membership to Swan Premium to subscribers of The Daily Bitcoiner. Just click here and use the password “thedailybitcoiner” to sign up.
Quote of the Day
“The genesis behind so many of the whitepapers and the ICOs and all of this stuff is not understanding proof-of-work; not appreciating proof-of-work.” — Ryan Gentry
Job of the Day
Head of Client Services — Swan Bitcoin
The Role
Swan is looking for a new Head of Client Services. If you are a Bitcoiner, this is your chance to contribute daily to the mission of Bitcoin adoption in a tangible way. You will manage the team that helps people and entities adopt bitcoin and increase their exposure to bitcoin through their investment portfolios, treasury accounts, retirement accounts, etc. This is a highly visible and rewarding leadership role that will manage a high performing + growing team.
Your responsibilities
Deliver a best-in-class client experience to our clients and prospects
Represent Swan, our services, and our culture in a high-quality way by:
Answering questions and inquiries in Zendesk via email, phone, Zoom, and chat
Resolving the most challenging questions and complaints
Troubleshooting technical/platform issues with internal teams and third-party partners
Identify recurring issues and work with the Product team to define functional requirements to improve client experience
Triage and prioritize both short-term and long-term opportunities to continuously upgrade our products and services
Answer questions and escalations on social media and review sites e.g., Twitter, Telegram, Trustpilot, App stores, etc
Organize and improve our FAQs, chatbot, and ticket routing
Act as a connective link between Product, Engineering, Risk and Operations teams and continuously drive improvement in Client Service quality and client experience
Support and coordinate external communication with our Marketing and Media teams
Mentor, train, and hire new Client Services agents
Design systems and infrastructure to scale our Client Services operations
Develop scalable onboarding processes for leads generated by Social Media and other teams at Swan
Develop data-driven insights on Client Service performance, including owning and reporting on key performance metrics on Zendesk and other platforms
Skills and experience that will help you succeed
2+ years managing a customer-facing technical support team (ideally for a fintech, SaaS, or other fast-growing business)
3+ years of Zendesk experience
6-8 years of customer service experience
Strong understanding of Bitcoin and the difference between Bitcoin and “Crypto”. We hire Bitcoiners, not crypto-enthusiasts. You should be excited to talk about Bitcoin, A LOT!
2+ years studying Bitcoin deeply (aka ‘down the rabbit hole’) with personal experience purchasing Bitcoin, self-custody, cold storage, etc.
Fast internet access and a stable workspace
Ability to work during US business hours
Not your particular skill set? Check out all the Bitcoin Jobs at bitcoinerjobs.com.
Event of the Day
Scott’s Virtual Mining Conference
An immersive, 3D virtual bitcoin mining conference & expo hall experience.
Opening Reception & Online Party
Wednesday, April 26, 2023
7:30PM – 9:30PM CST
Immersive 3D Virtual Conference & Expo Hall
Thursday, April 27, 2023
9:00AM – 2:00PM CST
Not in town for this? Check out all the Bitcoin events at bitcoinerevents.com.
Meme of the Day
