TD₿: Bitcoin & the Doom Debt Spiral (a short video) by Jeff Booth
TL;DR: Jeff Booth discusses the math behind the sovereign debt bubble in this clip from "What is Money?" with Robert Breedlove.
Hey Bitcoiners,
In this short clip from a longer interview, Jeff Booth explains what people within the system are unwilling and unable to admit about its weaknesses. It’s a very sobering and clear explanation.
Enjoy!
Tick tock next block,
Cory Klippsten
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Quote of the Day
“Bitcoin has a couple of things going for it: one is that it is distributed, with no single point of failure, no "mint", no company with officers that can be subpoenaed and arrested and shut down.” — Hal Finney
Job of the Day
Head of Client Services — Swan Bitcoin
The Role
Swan is looking for a new Head of Client Services. If you are a Bitcoiner, this is your chance to contribute daily to the mission of Bitcoin adoption in a tangible way. You will manage the team that helps people and entities adopt bitcoin and increase their exposure to bitcoin through their investment portfolios, treasury accounts, retirement accounts, etc. This is a highly visible and rewarding leadership role that will manage a high performing + growing team.
Your responsibilities
Deliver a best-in-class client experience to our clients and prospects
Represent Swan, our services, and our culture in a high-quality way by:
Answering questions and inquiries in Zendesk via email, phone, Zoom, and chat
Resolving the most challenging questions and complaints
Troubleshooting technical/platform issues with internal teams and third-party partners
Identify recurring issues and work with the Product team to define functional requirements to improve client experience
Triage and prioritize both short-term and long-term opportunities to continuously upgrade our products and services
Answer questions and escalations on social media and review sites e.g., Twitter, Telegram, Trustpilot, App stores, etc
Organize and improve our FAQs, chatbot, and ticket routing
Act as a connective link between Product, Engineering, Risk and Operations teams and continuously drive improvement in Client Service quality and client experience
Support and coordinate external communication with our Marketing and Media teams
Mentor, train, and hire new Client Services agents
Design systems and infrastructure to scale our Client Services operations
Develop scalable onboarding processes for leads generated by Social Media and other teams at Swan
Develop data-driven insights on Client Service performance, including owning and reporting on key performance metrics on Zendesk and other platforms
Skills and experience that will help you succeed
2+ years managing a customer-facing technical support team (ideally for a fintech, SaaS, or other fast-growing business)
3+ years of Zendesk experience
6-8 years of customer service experience
Strong understanding of Bitcoin and the difference between Bitcoin and “Crypto”. We hire Bitcoiners, not crypto-enthusiasts. You should be excited to talk about Bitcoin, A LOT!
2+ years studying Bitcoin deeply (aka ‘down the rabbit hole’) with personal experience purchasing Bitcoin, self-custody, cold storage, etc.
Fast internet access and a stable workspace
Ability to work during US business hours
Not your particular skill set? Check out all the Bitcoin Jobs at bitcoinerjobs.com.
Event of the Day
The Canadian Bitcoin Conference
June 17 @ 8:30 am - June 18 @ 6:30 pm
From Bitcoiners. For Bitcoiners.
The Canadian Bitcoin Conference brings together Bitcoiners and Bitcoin newcomers from across Canada–and beyond–to educate and inspire!
Join us at our inaugural Bitcoin-only conference as we celebrate the ideas, concepts, principles and technologies that make up the Bitcoin community. The focus will be on the Canadian marketplace, including real estate, gold and silver, and the impact all of this will have on the future–for everyone.
During the sessions, you’ll hear from industry leaders, then have the chance to network with other like-minded Bitcoiners. With speakers including Greg Foss, Francis Pouliot and Lawrence Lepard, this is THE Bitcoin conference that you don’t want to miss.
And if one Bitcoin Conference isn’t enough…
We’ve partnered with our friends at Bitcoin Rodeo to offer you a discounted ticket bundle!
Why attend?
To hear worldclass Bitcoin speakers discuss the topics most important to Canadian Bitcoiners
Learn about topics you won’t hear anywhere else: Bitcoin in real estate, the gold and silver market, and the impact all of this will have on the future–for everyone
Interactive workshops–you choose what topics you want to see!
Networking opportunities with like-minded Bitcoiners
Additional topics to be covered during the conference:
Macro Economics (Gold vs bitcoin vs decline of the USD)
Financial Service and Mining Regulation in Canada
Real estate in Toronto (Is real estate a shitcoin?)
Advantages of mining in stabilizing the energy grid.
Sending the message (Discussion of content creators)
Space for upcoming Bitcoin companies in Canada
Bitcoin for businesses
Technological advancements in Bitcoin.
Open forum ( Questions from the audience)
Retirement planning with Bitcoin
Not in town for this? Check out all the Bitcoin events at bitcoinerevents.com.
Meme of the Day
